Abstract illustration representing data flow and integration in hospitality technology

About the Webinar

Join Gestionale Ospitalità for an insightful webinar diving deep into the future of Property Management System (PMS) integration. In today's dynamic hospitality landscape, a robust and well-integrated PMS is not just a tool; it's the central nervous system of your operation. This session goes beyond the basics, exploring how cutting-edge technology can streamline your hotel's daily tasks, from front desk management and housekeeping to billing and reporting. Discover how seamless connections between your PMS and other critical systems like channel managers, booking engines, and revenue management platforms are essential for maximizing efficiency and profitability.

We will delve into the challenges and opportunities presented by modern integration technologies, demonstrating how to eliminate manual data entry errors, reduce administrative overhead, and free up your staff to focus on what truly matters: providing exceptional guest experiences. Learn from seasoned industry experts who have navigated complex integration projects and successfully implemented solutions that drive tangible results. Gain practical, actionable strategies you can implement immediately to optimize your existing infrastructure or plan for future technological upgrades.

This webinar is a must-attend for anyone involved in the operational or technological side of hospitality who wants to understand how to leverage the full potential of their PMS and interconnected systems. We will cover case studies, best practices, and emerging trends that are shaping the future of integrated hotel technology. Don't miss this opportunity to gain valuable insights, connect with peers, and learn how to stay ahead in the increasingly competitive global hospitality market.

Meet Our Esteemed Speakers

Learn from leading minds at the forefront of hospitality technology.

Professional headshot of Marco Bianchi

Marco Bianchi

Chief Technology Officer, Gestionale Ospitalità

Marco is a true visionary in the realm of hospitality technology, bringing over 15 years of dedicated experience in designing and implementing scalable Property Management Systems and complex distribution solutions. His passion lies in building robust, intuitive platforms that not only meet the current needs of hoteliers but also anticipate future demands, ensuring long-term growth and efficiency. Marco has led numerous successful large-scale software development projects, focusing on innovation, user-centric design, and seamless system interoperability. He is a strong advocate for data-driven decision-making and believes that technology is the key differentiator in today's competitive hospitality market. Marco will share his deep technical expertise and strategic vision for the future of integrated hotel operations.

Expert headshot of Sofia Rossi

Sofia Rossi

Revenue Management Expert

Sofia is a highly respected expert in the field of revenue management, with a proven track record of optimizing revenue streams for hotels across diverse segments and sizes. Her approach combines sophisticated data analytics with practical market insights, leveraging the power of smart technology to forecast demand, set dynamic pricing strategies, and manage distribution channels effectively. Sofia has helped numerous properties significantly increase their Average Daily Rate (ADR) and RevPAR (Revenue Per Available Room) through strategic yield management and the intelligent use of rate shopper tools. She is passionate about demystifying revenue management and making advanced techniques accessible to hoteliers. Sofia will provide invaluable insights into how integrated PMS and RM systems can unlock hidden revenue potential.

Headshot of Luca Ferrari

Luca Ferrari

Hotel Operations Consultant

Luca brings invaluable practical insights directly from the front lines of hotel management. With years spent overseeing daily operations, managing teams, and interacting directly with guests, he possesses a deep understanding of the challenges and opportunities faced by hoteliers every day. Luca specializes in identifying inefficiencies in operational workflows and implementing technology solutions that streamline processes, reduce manual tasks, and improve staff productivity and communication. He is a strong believer that technology should empower staff and enhance the guest journey, not complicate it. Luca will share real-world examples and actionable strategies for leveraging technology to improve the guest experience and achieve operational excellence.

Webinar Agenda

A detailed look at what we'll cover during the session.

  • 10:00 - 10:10 AM CET

    Welcome & Introduction to the Future of PMS: Setting the stage for the webinar, an overview of the importance of PMS in modern hospitality, and a glimpse into future trends.

  • 10:10 - 10:35 AM CET

    Deep Dive into PMS Integration Best Practices: Exploring effective strategies for integrating PMS with channel managers, booking engines, CRMs, and other essential hotel systems for seamless data flow and operational synergy.

  • 10:35 - 11:00 AM CET

    Leveraging Data for Revenue Management & Optimization: Understanding how unified data from integrated systems can inform dynamic pricing, yield management, forecasting, and rate shopper analysis to maximize revenue potential.

  • 11:00 - 11:20 AM CET

    Enhancing Guest Experience with Technology: Discovering how integrated PMS allows for personalized guest communication, streamlined check-in/check-out processes, mobile key access, and tailored service offerings to create memorable stays.

  • 11:20 - 11:40 AM CET

    Live Q&A Session with Speakers: An opportunity for attendees to ask questions directly to our panel of experts and gain specific insights into their challenges and scenarios.

  • 11:40 - 11:45 AM CET

    Closing Remarks & Next Steps: Summarizing key takeaways, providing resources, and outlining how Gestionale Ospitalità can support hotels in their technology integration journey.

What You Will Learn

Gain practical knowledge and strategies to transform your hotel's performance.

Image representing seamless data flow through integrated systems

Seamless Integration Strategies

Understand how to achieve true operational synergy by integrating your core PMS with essential external systems. We'll cover best practices for connecting to channel managers for broader reach, direct booking engines for commission-free revenue, and revenue management tools for data-driven pricing. Learn how to eliminate data silos and ensure real-time, accurate information flow across all departments and platforms.

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Revenue Optimization Techniques

Explore advanced yield management principles and discover how integrated tools can automate and optimize your pricing decisions. We'll delve into leveraging data from PMS and rate shoppers to understand market dynamics, competitor pricing, and demand forecasts. Learn how to implement dynamic pricing strategies that maximize both occupancy and Average Daily Rate (ADR) across different booking windows and guest segments.

Image representing positive customer interaction and personalized service

Enhanced Guest Experience

Learn how technology can be used to create personalized and memorable guest journeys from the very first touchpoint. Discover how an integrated PMS enables seamless communication, facilitates online check-in/check-out, supports mobile room access, and allows staff to have a complete view of guest preferences and history. We'll show you how to leverage technology to anticipate needs and deliver exceptional service that drives loyalty and positive reviews.

Image representing streamlined workflow and improved productivity

Operational Efficiency

Discover how integrated technology can drastically reduce manual tasks and improve overall operational efficiency. Learn about automation techniques for tasks like guest communications, billing, and reporting. We'll explore how seamless data sharing between front desk, housekeeping, maintenance, and other departments can optimize workflows, reduce errors, and allow your staff to be more productive and responsive, ultimately lowering operational costs.

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Why You Should Attend

This webinar is meticulously designed to equip you with actionable insights and forward-thinking strategies for leveraging technology to gain a competitive edge in the bustling hospitality sector. It moves beyond theoretical concepts, focusing on practical implementation and real-world scenarios you can relate to and apply within your own property.

Whether you are a dedicated hotel owner striving to maximize profitability, a meticulous manager focused on operational excellence, or an IT professional tasked with evaluating and maintaining your technological infrastructure, you will gain profound knowledge. You will leave this session with a crystal-clear understanding of how modern PMS integration is not just an upgrade, but a transformative approach that can significantly enhance guest satisfaction, streamline internal processes, and ultimately drive sustainable business growth.

Here are key benefits you will unlock:

  • Gain expert insights into PMS integration from seasoned professionals with years of hands-on experience.
  • Learn data-driven revenue strategies that utilize interconnected systems to optimize pricing and distribution.
  • Discover specific tools and techniques for creating exceptional guest experiences that foster loyalty and positive word-of-mouth.
  • Virtually network with industry peers, sharing experiences and perspectives on the challenges and opportunities in hotel technology.
  • Get your pressing tech-related questions answered live by our panel of experts during the dedicated Q&A session.

Don't miss this opportunity to invest an hour of your time to gain knowledge that can significantly impact your hotel's future success.

Who Will Benefit Most?

This session is ideal for hospitality professionals eager to embrace technological innovation.

Hotel Owners & General Managers
Looking for strategic technology investments that promise significant return on investment (ROI) by improving efficiency, reducing costs, and increasing revenue. Understand how integrated systems provide the data necessary for informed business decisions and long-term planning.
Revenue Managers
Seeking advanced tools and techniques for pricing and distribution optimization, leveraging real-time data from across all booking channels and market segments. Learn how integrated PMS empowers sophisticated yield management strategies.
IT Directors & Managers
Responsible for evaluating, implementing, and maintaining technological infrastructure. This webinar provides insights into seamless integration solutions, system compatibility, data security considerations, and optimizing performance for existing and future systems.
Operations Managers
Focused on streamlining daily tasks, improving staff efficiency, and enhancing the guest journey. Discover how integrated systems automate routine processes, improve inter-departmental communication, and provide tools for delivering exceptional service from check-in to check-out.
Hospitality Consultants
Advising clients on best practices in hotel technology and operational improvements. Gain up-to-date knowledge on PMS integration strategies, emerging trends, and effective ways to leverage technology to recommend optimal solutions to diverse hospitality businesses.

What Our Clients Say

Hear from hospitality professionals who have experienced the power of integrated solutions.

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About Gestionale Ospitalità

Gestionale Ospitalità stands as a leading provider of innovative technology solutions meticulously crafted for the dynamic hospitality industry, serving clients throughout Italy and increasingly across Europe. Our core expertise lies in delivering robust, scalable, and user-friendly software designed to empower hotels of all sizes – from boutique inns to large chain properties.

We specialize in the intricate world of Property Management System (PMS) integration, understanding that a hotel's success hinges on the seamless flow of information between its various operational pillars. Beyond the central PMS, our solutions encompass advanced channel management to maximize online reach, powerful direct booking engine software to drive commission-free reservations, and sophisticated revenue optimization tools including yield management platforms and rate shopper integration.

With years of accumulated expertise in the hospitality sector and a deep understanding of technological trends, our dedicated team is passionate about helping hoteliers navigate the complexities of the digital landscape. We are more than just a software vendor; we are a strategic partner committed to empowering our clients to streamline operations, significantly increase bookings, enhance guest satisfaction, and ultimately build more profitable and sustainable businesses. We are dedicated to building the future of hospitality, one integrated solution at a time, ensuring our partners are equipped with the technology they need to thrive.

Register for the Webinar

Secure your spot today! Limited virtual seats available for this essential session.

Registration is quick and easy. Simply fill out the form below to receive your access link and calendar invitation for the webinar on November 25, 2024, at 10:00 AM CET.

You will receive a confirmation email with the webinar link shortly after registration.

Frequently Asked Questions

Find quick answers to common questions about the webinar.

Yes, this webinar is completely free to attend. Our goal is to share valuable knowledge with the hospitality community and help professionals understand the benefits of modern PMS integration without any cost barrier.

Our Location

While this is an online event, Gestionale Ospitalità is based in the heart of Florence.

Headquarters Address:

Gestionale Ospitalità
Via Ghibellina, 52
Florence, Tuscany, 50122
Italy

Although this specific event is a virtual webinar, our team is based here in Florence, the birthplace of the Renaissance and a global hub of culture and hospitality innovation. We draw inspiration from our surroundings to build technology that enhances the guest experience.

Get In Touch

Have questions about the webinar or our services? Contact us directly.

Email Us: info@

Call Us: +39 055 487654

For existing client support requests, please visit our dedicated support portal.